Order Processing
Processing time: 1–2 business days. During peak seasons: up to 3 business days.
Domestic Shipping (Hong Kong)
- Standard: 2–4 days — FREE for orders over HKD 500
- Express: 1–2 days — HKD 100
International Shipping
- Asia Pacific: 5–8 days — USD 15
- North America & Europe: 7–14 days — USD 20
- Rest of World: 10–20 days — USD 25
Tracking
A tracking link is sent via email once your order ships.
Lost or Damaged Packages
If a package is lost or arrives damaged, contact support@nexironz.com within 14 days of the delivery update so we can assist.
